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Privacy Policy

La Twist Cosmetics, located at West Voorstraat 25G 3262 JP Oud-Beijerland, is responsible for the processing of personal data as shown in this privacy statement. In this agreement we discuss in detail what data we collect and for what purpose, as is mandatory in the new AVG/GDPR law.

Contact details:
Address: West Voorstraat 25G
Postal code: 3262 JP
Location: Oud-Beijerland
Tel: +31 6 59973308/0850183888

Elsa van Twist is the Data Protection Officer of La Twist Cosmetics and can be reached via

Personal data that we process

La Twist Cosmetics processes your personal data because you use our website or because you provide it to us yourself. Below you will find an overview of the personal data we process:

- First and last name
- Address data
- Phone number
- E-mail address, for example when you fill out a contact form or subscribe to the newsletter
- Other personal data that you actively provide to us, for example by creating an account on our website or intake form
- Location data
- Information about your activities on our website
- Data about your surfing behavior across different websites (because our company uses Google Analytics)
- Internet browser and device type
- Bank account number

Special and/or sensitive personal data that we process

La Twist Cosmetics does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information from a minor without consent, please contact us at and we will delete this information.

For what purpose and on what basis do we process personal data?

La Twist Cosmetics processes your personal data for the following purposes:
- Handling payments on our website
- Sending our newsletter
- To be able to email you if this is necessary to provide our services (for example when you ask a question via the contact form)
- To offer you the option to create an account (so you can check out more easily and view your order history)
- To be able to deliver our products to you
- La Twist Cosmetics analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
- La Twist Cosmetics also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

La Twist Cosmetics does not make decisions based on automated processing on matters that could have (significant) consequences for people. These are decisions taken by computer programs or systems, without a human being involved (for example an employee of La Twist Cosmetics). La Twist Cosmetics uses the following software systems: Shopify to build and manage this webshop and Pay to handle transactions via IDEAL.

How long we keep personal data

La Twist Cosmetics does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following personal data:

  • Personal data is stored for 5 years.
  • Address details are stored for 5 years for the delivery of orders.
  • Analytical cookies for a maximum of 5 years, to keep track of the statistics of the webshop, including; which devices visit our webshop, how long they stay in our webshop and where these visitors come from.

Sharing personal data with third parties

La Twist Cosmetics does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. La Twist Cosmetics remains responsible for these processes.

Cookies, or similar techniques, that we use

La Twist Cosmetics uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. La Twist Cosmetics uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to

On our website we have already informed you about these cookies and asked permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. For an explanation, see:

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by La Twist Cosmetics and you have the right to data transfer. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can request access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data.

send personal data to To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, within four weeks. La Twist Cosmetics would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we protect personal data

La Twist Cosmetics takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service